Privacy and account data

Updated 4 October 2026

Mettlos processes account details, verified mobile numbers, location supplied for nearby discovery, listings, promotion content, uploaded images, campaign records and support requests to operate the service.

Firebase provides authentication, database and file services. Razorpay handles checkout and payment processing. Do not send card details or OTPs to Community Admins or support.

Public and private uploads

Promotion photos and approved promotion content are intended for public publication. Listing verification and posting proof are private review records. A group post can be copied by its audience; deletion from Mettlos cannot remove copies on other services.

Location and link measurement

Location is used for nearby discovery. Shared promotion links may count anonymous session link opens and action clicks. These are not verified people, orders or sales. A temporary session identifier is used to reduce duplicate link events.

Account access and deletion

Signed-in users can export cloud account-linked records and request deletion from Account Settings. New bookings pause while the request is reviewed. Active campaigns, refund and payout obligations must be resolved. Login access, cloud profile and public promotion photos are removed when processing completes. Required financial, proof and audit records may be retained for payment, dispute and recordkeeping purposes.

Use Support to ask about your data, retention or a deletion request.